FAQ

Q. What type of wax do you use?

All of our candles contain either 100% pure soy wax or coconut and soy wax. None of our products contain paraffin.

Q. Do you use paraffin wax? 

No, we do not use paraffin wax.

Q. Do your wicks contain lead or zinc?

Absolutely not! To ensure the cleanest burn we only use cotton wicks.

Q. How often do you come out with new fragrances?

We release new products on occasion as the seasons change. We do not mass produce our candles and they are made in very small batches. This is done to ensure the quality of every candle we send out and to make sure our candles are consistent. Our fragrances are tested extensively before a new candle is made available to the public. This can be a very time-consuming process, so we only release a few different candle fragrances each season. 

Do you have any unscented candles?

Any of our candles can be made unscented upon request. Please contact us through our contact page and let us know which candle you want, and we will make it unscented for you. It will take up to three days for us to ship it because our unscented candles are made to order.

Q. Where can I see more wildlife photography like the photographs you have on your candles?

Our wildlife collection is photographed by Jonathan Swanson. View more of his work at jonswanservices.com.

Q. Are your fragrances tested on animals?

Absolutely not! 

Q. Do you ship outside of the US?

Not at this time but we might at a later date. Contact us if you would like us to ship to your country and we will try our best to accommodate it.

Q. Do your candles contain phthalates?

No. All of our candles are phthalate-free.

Q. What is your return policy?

We currently do not accept returns or exchanges. We understand that issues can sometimes occur during shipping. If your candle arrived broken or if you experience any issues please email us.

Q. How can I contact you? 

Send an email to stowickcandles@gmail.com or fill out the form on our contact us page.